Why was employee morale low?

After reading the case, answer the following questions: (Case attached)

Lean Initiatives and Growth at Orlando Metering Company (page 591).

After reading the case, answer the following questions:

1.  Why was employee morale low?

2.  Why does culture have to fit the organizational design?

3.  What structural change did Ed implement?

4.  What should Ed do to reduce turnover and absenteeism?