assignment 2123
The Phoenix Payroll system was designed to replace the systems used to pay federal government employees in Canada. Unfortunately, the implementation of the new system has been plagued by problems. This activity will give you an opportunity to review and analyze the development and deployment of the system.
Exercise 15 – Phoenix Payroll
After watching the two videos BELOW, read the following background articles on the Phoenix system to learn more about it.
THE TWO VIDEOS
http://www.cbc.ca/news/canada/ottawa/phoenix-ottaw…
http://news.nationalpost.com/news/canada/canadian-politics/phoenix-explained-why-federal- civil-servants-arent-being-paid
http://www.itworldcanada.com/article/ibm-canada-points-finger-at-conservatives-over-phoenix- payroll-training-cbc/386848
https://www.cbc.ca/news/canada/ottawa/phoenix-pay-…
https://www.cbc.ca/news/canada/ottawa/phoenix-compensation-advisors-investigation-broken- pay-system-1.4313389
https://www.cbc.ca/news/canada/ottawa/families-suffer-phoenix-pay-government-minister- embarrased-1.4543130
https://www.cbc.ca/news/canada/ottawa/phoenix-cost…
Follow-up by researching additional articles as needed to answer the following questions:
- What is the Phoenix payroll system? When was the project started? Who developed it?
- What are the issues with the system? Who has it impacted? (consider all stakeholders andindirect issues as well as direct issues)
- Where did things go wrong? Who is responsible?
- What is being done to fix these issues? When will the system be fixed? How much will itcost?
- What could have been done to ensure that these issues didn’t happen?
Relate your answers to the material we have learned in Bus241.
Submit your answers as a .pdf file to the Assignments folder. Please use Times Roman 12pt font with line spacing set to 1.5.
